Return Policy 

We are committed to finding and bringing to our customers the highest quality products available. First, inspect all merchandise upon arrival. 

If you are not fully satisfied with your Pastry Chef's Boutique Purchase, please contact us immediately at 732 8-PASTRY or via e-mail at

customerservice@pastrychefsboutique.com. You may return Pastry Tools within 30 days from receipt of your order. 

All returns and exchanges must be in brand new, restocking condition and contain all original packaging and accessories to be accepted.

                                                                                                                                                                                                    

         

  •  Baking Ingredients may not be returned (this includes disposable products, books ...)

 

  • Items that have been in contact with any food product cannot be returned.

 

  • Heat sensitive ingredients delivered by Ground Service are not guaranteed against melting or discoloration damage unless shipped overnight.

 

  • Product damaged through customer abuse or improper handling will not be accepted.

 

  • Special Orders may not be returned.

  • International Orders may not be returned.

                                                                                                                                                                                                                               

                                                                                                                                                                                                                 

Original Shipping charges and Return Delivery charges will not be refunded.


Once we have received and inspected the returned merchandise, you will be notified via email concerning your refund. 

If approved, you can expect a refund within 1-3 business days.