Terms & Conditions

                                                        

Welcome to Pastry Chef's Boutique!

Please take a few minutes to review these Terms and Conditions. These Terms and Conditions apply to your access and use of the Web Site.

Your use of our Web Site constitutes your agreement to follow these Terms and Conditions and to be bound by them.

These Terms and Conditions May Change, Pastry Chef's Boutique, LLC reserves the right to update or modify these Terms and Conditions at

any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us.

    

Contacting Us


If you have any question pertaining to your order prior to ordering (inventory, availability, special order) please feel free to email us

at customerservice@pastrychefsboutique.com with any question regarding our products or services.

                                                                                                

You can also reach us at 732 8-PASTRY during our regular Business Hours:

                               Monday - Thursday:       9:00 am to 4:00 pm EST.

                                                   Friday:       9:00 am to 2:30 pm EST.



Orders fulfillment and Shipping fees

 Our shipping and processing charges are intended to compensate our company for the cost of processing your order, handling and packing

the products you purchase and delivering them to you. We encourage you to also review detailed information about our Shipping Policy


Chocolate Order

Please note that unfortunately, due to chocolate nature's and properties, Pastry Chef's Boutique, LLC cannot be responsible for any

chocolate melting during transit and after delivery if order is placed with a shipment method other than UPS Next Day Air.


When ordering chocolate, to be delivered to known hot locations, or during Summer months some melting may occur during transit,

and/or after delivery when left outside. Unless your order is placed with a UPS Next Day Air Priority shipping method some melting

might occur during transit.

Chocolate Orders are not shipped over the week-end due to extremely hot conditions of shipping Carrier facilites

(not air conditionned warehouse, trucks...).

Our couverture chocolate are not finished products but ingredients that will be melted to be incorporated into your recipe.

Even if some melting occurred during or after transit your chocolate can still be properly tempered.

Canceling your order

Customers wishing to cancel their orders prior to shipping must sent an email at customerservice@pastrychefsboutique.com, customer will get

money back for their transaction's full amount. All items purchased with complete disregard to stated "Shipping Recommendations" cannot be

guaranteed and will not be replaced or refunded in case of delay or damages during transit - No Exception. If shipment is already in UPS hands,

customer must wait for shipment to be received and call customer service for an RMA upon receipt. 

                     

        
Special Orders

Special orders may require up to 48 hours to be processed. Special Offers are final and cannot be returned. Absolutely No Return, Cancelation

or Refund on Special Orders and/or Special Offers. 

                              

Disclaimer

This Web Site, and all Content available on this Web Site,are provided on an "as is" and "as available" basis without warranties of any kind, whether

express,implied, statutory, or otherwise, including without limitation warranties of title or implied warranties of merchantability, non-infringement,

or fitness for a particular purpose. You acknowledge, by your use of this Web Site or our mobile applications, as applicable, that your use is at your

sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with

your use, and that Pastry Chef's Boutique, LLC shall not be liable for any damages of any kind related to your use of this Web Site. Some jurisdictions

do not allow the exclusion of certain warranties or the limitation or exclusion of liability for damages. Accordingly, some of the above limitations and

disclaimers may not apply to you. To the extent we may not, as a matter of applicable law, disclaim any warranty or limit our liability, the scope and

duration of such warranty and the extent of our liability will be the minimum permitted under such law.

                                

Special Offers

Occasionally we will offer special promotions to our customers that we refer to as "special offers" or "special offer". This can include a gift with

purchase, free shipping, manufacturer offers, or other promotional activity associated with a product purchase. These offers may be for a limited time only.

                                        

Inaccuracy Disclaimer

From time to time there may be information on our Web Site that contains typographical errors, inaccuracies, or omissions that may relate to product

descriptions, pricing, and availability. Pastry Chef's Boutique, LLC reserves the right to correct any errors, inaccuracies or omissions and to change or

update information at any time without prior notice (including after you have submitted your order).