Most purchases are shipped within 2 days from our Lakewood, NJ warehouse location using UPS Delivery, or the US Postal Service, to all 50 United States, Mexico, and Canadian addresses with arrival times depending on your location. Other Countries, please contact us for inquiry.
Items sent directly from our suppliers or special order items may take longer to arrive and are customarily shipped using Standard Ground Delivery.
Items ordered together may not arrive in the same box or at the same time. Shipping fees include handling and packing fees as well as postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately. Shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
PO Box addresses cannot be accepted.
United States: Items shipped using UPS Ground Service, or the regular US Postal Service arrive within 1-7 business days from shipment of your order.
Delivery Charges are calculated using "On-Demand Shipping Rates" based on weight / zone, plus handling.
Canada and Mexico: Items shipped using UPS Standard to Canada and Mexico arrive within 7-12 business days from shipment of your order.
Delivery Charges are calculated using UPS "On-Demand Shipping Rates" based on weight / zone, plus handling.
Import tax, duty, and brokerage fees are assessed by Canadian Customs and charged to customer at time of delivery.
Shipping to APO/FPO addresses
We are able to ship to APO/FPO addresses with a few restrictions:
We do not offer Express or Overnight shipping to APO/FPO addresses. APO/FPO orders are shipped via Parcel Post and arrive within 4-6 weeks.
Additionally, some items are shipped directly from our vendors and may not be eligible for APO/FPO delivery. Generally, the items that would not be eligible for APO/FPO delivery are very large items such as furniture. We will be happy to provide information for specific items at your request.
Please note that unfortunately, due to chocolate's nature and properties, Pastry Chef's Boutique, LLC cannot be responsible for any chocolate melting during transit and after delivery if order is placed with a shipment method other than UPS Next Day Air.
When ordering chocolate, to be delivered to known hot locations or during Summer months, some melting may occur during transit, and/or after delivery when left outside. Unless your order is placed with a UPS Next Day Air Priority shipping method, some melting might occur during transit.
Chocolate Orders are not shipped over the weekend due to extremely hot conditions of shipping Carrier facilities (non air-conditioned warehouse, trucks, etc...).
Our couverture chocolates are not finished products but ingredients that will be melted to be incorporated into your recipe.
Even if some melting occurred during or after transit your chocolate can still be properly tempered.